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Frequently Asked Questions
I see there is a deposit fee to book a shuttle, is that deducted from the total?
Yes, the deposit fee is deducted from the total price. For example. From Bocas to Puerto viejo is $27 per person ($5 deposit, $22 during departure)
When and where do i pay the remaining balance?
We only charge a small booking fee to reserve your place. The remaining balance is due in cash at the time of departure.
I read somewhere that I can be dropped of at my hotel/hostel?
Yes, that’s correct. The driver can drop you off at your hotel or hostel in most locations, be sure to check each destination for details.
Can I cancel my shuttle?
You can cancel your shuttle at any time, but unfortunately, the booking fee is non-refundable. If you wish to cancel a shuttle please contact us.
Can i book for more than one passenger?
You can book for as many people as you like, just make sure everyone’s name and passport numbers are included during check-out. If you want to book for large groups over 20 passengers please contact us in advanced.
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Have a question? Want to book a large group or private bus? Let us Know!